In Las Rozas, the European Mobility Week closed with a demonstration that points directly to the future of urban logistics: the presentation of LUCID European Project, an initiative that has tested how technology can make deliveries in the city more efficient, sustainable and flexible.

The protagonist of this pilot test has been Routal, an application that makes it easy to daily delivery route planning designed especially for autonomous delivery people and that, thanks to artificial intelligence and real-time optimization, achieves:

• Reduce fuel costs and journey times.
• Helping drivers to better adapt to traffic and demand.
• Generate valuable data for the decision-making in urban mobility.

A tool for self-employed delivery people, companies and cities

Routal is not only useful for companies and drivers: it also provides added value to public administrations. The platform generates information in the form of heat maps, usage patterns and route analysis, which allow municipalities to design more efficient and sustainable public policies in terms of mobility.

In other words, what begins as a logistics optimization tool ends up becoming a strategic resource for planning smarter cities.

From Las Rozas to Prague: a project with a European impact

The LUCID project has not been left in a laboratory: Routal has been tested in real environments, such as Las Rozas (Spain) and Prague (Czech Republic).

All of this has been possible thanks to a European consortium funded by EIT Urban Mobility, in which the following have participated:

• CITET (project coordinator)
• CityLogin Iberia
• PowerHub
• 7th district of Prague
• Las Rozas Innova

A collaboration that demonstrates the potential to unite technological innovation, the logistics sector and public administrations to move towards a more sustainable urban mobility.

The Future of Urban Delivery

What has been achieved with LUCID is tangible proof that the Freight delivery in urban environments can be more efficient and less polluting if it relies on the right technology.

Routal, in this sense, is positioned as a key ally For:

• Companies that seek to save costs and improve productivity.
• Drivers who need flexible, easy-to-use tools
• Cities that want to plan with data and move towards sustainability.

The pilot in Las Rozas and Prague is just the beginning. The future of urban mobility involves solutions like this: practical, collaborative and scalable.

Do you want to know more? Enter our detail page and download the free app today.

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Does it happen to you that, despite improving processes and giving instructions to your team, the failed deliveries do they still appear in your reports?

👉 Spoiler: many times the problem isn't where you think it is.

In last-mile logistics, a success rate in deliveries The drop is not always due to obvious errors (such as incorrect addresses or lack of communication with the customer). They exist invisible causes that sabotage your operations day in and day out.

🔎 Top hidden causes of delivery errors

• Manual planning: When routes are designed without optimization, there are delays that affect compliance.
• Route overload: wanting to “squeeze” more deliveries in a day increases the likelihood of failure.
• Lack of real-time visibility: Without constant monitoring, you can't anticipate incidents or react quickly.
• Fragmented Information: different systems without integration generate duplication of data and confusion.

The result is the same: more retries, frustrated customers, and hidden costs that grow silently.

✅ How Routal reduces your error rate

With Routal, these invisible causes they stop being a problem:

• Algorithms that create optimal routes in seconds.
• Real-time monitoring to detect and resolve issues before they impact.
• Automatic communication with the customer (ETA and notifications via WhatsApp).
• Centralized integration so that everyone works on the same information.

The impact is direct: fewer failed deliveries, greater satisfaction and operational savings that can be seen in the income statement.

💡 If today you're still seeing failed deliveries in your reports, it's no accident: they're symptoms of a system that needs optimization.

Customers such as Ametller Origen have achieved success in the first delivery of more than 99.5%.

If you want us to tell you how they did it: Schedule a demo with us and eliminate the problem from the source.

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The job of a delivery man can be challenging. Between traffic, complicated routes and customer expectations, achieving on-time and smooth delivery isn't always easy. However, there are several strategies and tools that can significantly improve efficiency and reduce stress on a daily basis. In this article, we'll explore some practical tricks that will allow you to optimize your work and make each delivery easier to manage.

El Deliveryman's job requires ability to adapt to changing situations and to be prepared to handle unforeseen events. However, technology and good practices can facilitate many tasks. From optimizing routes to maintaining clear communication with the customer, applying some strategies can make a big difference in your performance.

1. Plan and optimize your routes

The first step to making your work more efficient is plan well-optimized routes. Poorly planned routes not only cause delays, but they also increase fuel consumption and wear out vehicles more. Use tools such as Routal Planner allows you to create shorter routes, avoiding traffic jams and taking into account traffic conditions in real time.

Benefits of route optimization:

• Time and fuel savings: Optimized routes allow more deliveries to be made in less time, which translates into fewer kilometers traveled.
• Increased accuracy: Optimization tools help avoid calculation errors and possible delays, improving on-time deliveries.
• Higher productivity: By having clearer routes and without unnecessary detours, you can make more deliveries during your day.

2. Use technology for delivery management

Planning applications not only serve to optimize routes, but they also help to manage the delivery process more effectively. Solutions such as Routal they allow access to the information for each delivery in a centralized manner, which facilitates organization and reduces the risk of errors. You can check addresses, customer details and manage last-minute changes from your mobile device.

What can you do with these tools?

• Real-time notifications: The apps allow you to send automatic notifications to customers about the status of their delivery, avoiding confusion.
• Incident Management: If there are any problems with the delivery (damaged package, wrong address, etc.), these tools allow you to quickly document and manage incidents.
• Change of route: If you need to make adjustments to your route, optimization tools can instantly recalculate the best alternative.

3. Improve your communication with customers

La communication with customers is one of the most critical aspects of a deliveryman's job. However, phone calls are often not the most efficient thing to do, especially if the customer isn't answering or isn't available. Instead of relying on the phone, it uses asynchronous messaging platforms, which allow smooth communication without needing to be available at the same time.

Benefits of asynchronous messaging platforms:

• Clarity in communication: You can leave clear and precise instructions in writing, avoiding misunderstandings.
• Reducing interruptions: You won't have to interrupt your concentration to make calls. Customers can respond when it's convenient for them.
• Increased traceability: Each message is recorded, making it easy to track each delivery.

4. Deliver according to convenient time slots

Another way to improve your efficiency is to coordinate deliveries according to Time windows adjusted to customer availability. Not only does this optimize your journey, but it also improves the customer experience. Providing options for customers to choose when they can receive their package reduces the chances of failed deliveries.

Why is it useful?

• Higher delivery success rate: If the customer can choose a convenient time slot, there is less chance that it will not be available.
• Reduction of failed attempts: Minimizing the need to retry deliveries decreases wasted time and additional rescheduling costs.

5. Keep your vehicles in good condition

The reliability of your delivery vehicle it is essential for deliveries to be made on time. A vehicle in poor condition can not only delay deliveries, but it can also lead to unexpected expenses for repairs.

Tips for keeping your vehicle in good condition:

• Periodic reviews: Perform regular maintenance to avoid mechanical problems in the midst of deliveries.
• Check fuel and oil levels: Make sure your vehicle is always ready to travel long distances without setbacks.
• Cleaning and organization: Keep the vehicle clean and well organized, which will make it easier to load and unload packages.

6. Take advantage of real-time tracking tools

Real-time tracking is not only useful for customers, but also for delivery people and logistics managers. Tools such as Routal they allow you to monitor your location and that of other delivery people, making it easier to manage multiple deliveries in different areas. In addition, this information is useful for adjusting routes on the fly and improving overall equipment efficiency.

What are the benefits of real-time monitoring?

• Continuous monitoring: You can always know what state your deliveries are in.
• Quick settings: If you encounter traffic or blockages on your route, you can modify it without wasting time.
• Better coordination: Facilitates coordination with other team members, avoiding unnecessary crossings and delays.

Roundup

Delivery work can be very demanding, but with the right tools and the right strategies, it can be done much easier and more efficient. Planning optimized routes, improving communication with customers and keeping your vehicles in good condition are just some of the tricks you can implement to achieve superior performance. By taking advantage of technologies such as Routal, you can transform your workday and offer high-quality service, reducing stress and improving efficiency. From a autonomous delivery person, going through a medium-sized company or a multinational. Everyone can improve their efficiency.

Implement these tips and you'll see how you can do your job easier and more efficiently, and all in less time!

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