customers

Elevate your customer experience

Keep your customers trusting you thanks to personalized communication, satisfaction surveys and processes that ensure safe deliveries.

TRUSTED BY LEADING ORGANIZATIONS
Routal dashboardRoutal mobile app
Notifications to your customers

Create personalized and automatic notifications. You can inform them of the delivery status, send them a security pin, surveys...

White label

We can be invisible in communications to your customer. If you want, you can integrate your logo, your colors, your domain, your messages...

Real-time tracking

Optimize your routes in 3 simple steps and monitor them in real time. No matter how many routes you have. It's the same effort to optimize 1 as 50.

Notificaciones a tus clientes

Crea notificaciones personalizadas y automáticas. Podrás informarles del estado de la entrega, enviarles un pin de seguridad, encuestas...

Marca blanca

Podemos ser invisibles en las comunicaciones para tu cliente. Si quieres, podrás integrar tu logo, tus colores, tu dominio, tus mensajes...

Seguimiento en tiempo real

Optimiza tus rutas en 3 simples pasos y monitorízalas en tiempo real Da igual cuantas rutas tengas. Es el mismo esfuerzo optimizar 1 que 50.

FUNCTIONALITIES

Customization and security

Efficient order management

Guarantee of peace of mind.
Precise and detailed updates. Your customers will receive real-time information about the status of their orders.
Deliveries with very precise delivery times. Give your customers the choice at what time they want to receive their order.
Delivery instructions. Your customers will be able to add specific instructions to ensure a safe and satisfactory delivery.
Error reduction. When information flows in real time, it minimizes failed deliveries and improves the customer experience.

Personalization with your brand

Include your logo, colors, domain...
We will be invisible to your client. Personalize your communications to provide a faithful and consistent visual experience for your brand.
Proactive notifications. You'll keep your customers informed with automated messages at every important stage of the order.
Send personalized messages. You'll be able to communicate with your customers with your own personality, voice and tone.
Very easy and fast customization. You won't need anyone's help to include your logo, colors... in all your communications.

The peace of mind of seeing the delivery progress

Your customers value it more and more.
Real-time delivery location. Your customers will always know where their order is located.
Deliveries with very precise delivery times. Give your customers the choice at what time they want to receive their order.
Secure and simplified delivery tests. Your customer will be able to validate the receipt of the order with a PIN, with their signature... And always paperless.
Fast reaction to incidents. If something unexpected happens, your customer will be able to contact you quickly to resolve the issue.
TESTIMONIALS

We assist businesses of all sizes in 32 countries. Thank you!

Trustpilot
4.9
Capterra
4.9
Pedro Sangüino
Pedro Sangüino
Owner Yammy Backery.

With Routal, we have greatly improved the efficiency of our delivery logistics. They are much faster, they help us save fuel costs and we can let our customers know how soon we are going to arrive at their home.

Carlos Gorriz
Carlos Gorriz
Ogistics areas of operations.

We have improved deliveryman productivity by 10%-15%. We have also reduced the number of vehicles in the city and delivery errors after activating advance notice notifications with our customers.

Mauricio Dana
Mauricio Dana
COO, Pink Basket.

Since we have been using Routal, we have been able to save 21% on logistics costs. We've also improved on-time deliveries by over 96%. Our customers are happier with the service on a daily basis.

Faqs

Do you have doubts?

Help Center
What is Routal?

Routal is the comprehensive platform for optimizing routes and all logistics operations for companies specialized in delivering the last mile. We save more than 30% of gasoline and 90% of time for delivery people and traffic managers, while helping to monitor all operations in real time and accurately communicate the time of arrival to your customers.

Our purpose is to move the world more intelligently. What will we do to achieve this? Our mission is to simplify route optimization as much as possible.

Does Routal work in my country?

We operate in everybody and nearly 1,000 customers in more than 32 countries use Routal daily to optimize their routes, saving time and money.

How do pricing and billing work?

El Routal subscription cost depends on the number of vehicles. It is necessary to include in the subscription as many vehicles as you plan to use. If the number of vehicles in your fleet varies, you have the option to adapt the number of vehicles registered in your subscription at any time in a simple and flexible way.

For more information, you can visit our section Prices.

Does Routal Planner have a limit of vehicles and stops?

Routal has no explicit limitation on the number of stops and vehicles.

Our recommendation for schedules greater than 1,000 stops should be segmented by zones to reduce the complexity of the problem, achieve solutions in a shorter time.

If you have questions, we will be happy to help you manage this type of planning. Contact our support team for more details.

What should I do if I need help?

Customer satisfaction is one of our top priorities, so whenever you need help, we're here to help. Contact us through any of our communication channels:

Direct chat support:
In the lower right corner you will find a fixed button. Click to start chatting with our support team.

Email support:
Send us an email support@routal.com with your question and we will solve it as soon as possible.

Does Routal include traffic information?

Yes, you can calculate estimated times considering traffic information in real time. This functionality is present as an Add-on, while all licenses have a regular traffic simulator that allows you to adapt travel times manually.

Can I integrate Routal with my ERP?

Yes. Routal allows you to integrate with any existing ERP in real time to extract all necessary data automatically. Through our API, you can integrate any external system and even integrate different events in real time, such as the completed delivery, among others.

If you have questions, Contact us in the chat and our support team will help you through the entire process.

Is Routal simple to use?

Routal is so easy that by watching our 3-minute tutorial you'll be able to start planning routes. Simply follow the steps indicated on the platform when signing up. Planning routes will no longer be a tedious task and will be a job of less than 5 minutes a day. Try it here. Thank you very much for your trust.